Effective Date: 01.01.2025
At SearchForRoom.com, we aim to provide a seamless and transparent hotel booking experience. Please carefully read the following Booking Policy which outlines important details regarding the booking process, hotel reservations, and hotel vouchers. By making a reservation via SearchForRoom.com, you agree to comply with these terms.
1. Booking Process
• Search and Selection:
Users search for available accommodations by specifying destination, dates, number of guests, and preferences. SearchForRoom.com displays real-time availability, rates, and room types based on information provided by hotels or their partners.
• Reservation Request:
When you select your preferred hotel and room type, you initiate a booking request by submitting your personal details and payment information.
• Availability and Confirmation:
All bookings are subject to hotel availability at the time of reservation. Some hotels offer instant confirmation, while others may require manual approval. Confirmation timelines vary but generally occur immediately or within 24 hours.
• Booking Confirmation Email:
Once confirmed, you will receive a booking confirmation via email containing your reservation details, hotel policies, and booking reference number. It is essential to review this information carefully and contact us promptly if corrections are needed.
2. Hotel Bookings
• Room Types and Rates:
Hotels offer a range of room types with different features and pricing. All rates and room descriptions are provided by the hotel and are accurate to the best of SearchForRoom.com's knowledge at the time of booking.
• Rate Inclusions:
Prices generally include applicable taxes, fees, and any breakfast or amenities explicitly mentioned. Additional charges (e.g., resort fees, city taxes) may apply at check-in or check-out per hotel policies.
• Occupancy and Guest Information:
Bookings must comply with the maximum occupancy limits stated by the hotel. Accurate guest details (names, ages, special requirements) must be provided during booking and upon check-in.
• Check-In and Check-Out:
Check-in and check-out times are determined by each hotel and will be communicated in your confirmation. Early check-in or late check-out requests can be made but are subject to availability and additional fees.
• Hotel Policies:
Guests are responsible for adhering to all hotel policies, including but not limited to smoking, pet, and behavior rules. Failure to comply may result in denied service or additional charges.
3. Hotel Vouchers
• Issuance:
After successful booking and payment (where applicable), SearchForRoom.com issues an electronic hotel voucher (also known as a booking voucher or confirmation voucher) sent via email.
• Purpose:
The voucher serves as proof of your reservation and must be presented at the hotel upon check-in.
• Contents:
Vouchers include essential details such as guest names, booking reference number, hotel name and address, check-in/check-out dates, room type, and payment status.
• Use and Presentation:
Guests should print or have an electronic copy of the voucher readily accessible. Some hotels may require the original voucher or photo ID to validate the reservation.
• Lost or Missing Vouchers:
If you lose your voucher or do not receive it before arrival, contact SearchForRoom.com immediately at booking@searchforroom.com to obtain a replacement.
4. Third-Party Providers and Partners
• SearchForRoom.com works with a network of hotels, wholesalers, and service providers. While we strive for accuracy and reliability, some inventory may be managed by third parties.
• In rare cases, discrepancies in availability or rates may occur due to delays or technical issues with providers.
• We recommend booking as early as possible and verifying confirmation details promptly.
5. Payment Security
• Payments made via SearchForRoom.com are processed through secure, encrypted payment gateways compliant with industry standards (PCI DSS).
• We do not store full credit card details on our servers; all sensitive data is handled by trusted third-party payment processors.
6. Modifications to Bookings
• To request changes to your reservation details (dates, guest information, room type), please contact booking@searchforroom.com as soon as possible.
• Changes are subject to hotel approval and availability and may involve additional charges or rate adjustments.
7. Customer Support
• For questions regarding your booking, vouchers, or hotel policies, please contact our customer support team:
📧 booking@searchforroom.com
🌐 https://www.searchforroom.com/en/support
By proceeding with a booking on SearchForRoom.com, you acknowledge that you have read, understood, and agreed to this Booking Policy.
